TERMS & CONDITIONS

Last Updated: January 22, 2025

Welcome to Detail Dawgs ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website detaildawgs.com ("Site") and your engagement with our automotive detailing services ("Services"). By accessing our Site or using our Services, you agree to these Terms. If you do not agree, please refrain from using our Site or Services.

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting to this page. Your continued use of the Site or Services constitutes your acceptance of the revised Terms.


Use of Services

  1. Service Overview

    Our Services include, but are not limited to, automotive detailing, cleaning, restoration, and other related offerings. Quotes, inquiries, and bookings are made through our Site, in-person, or via other communication methods.

  2. Eligibility

    By using our Site or Services, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

  3. Service Availability

    Services are subject to availability and may vary depending on location and scheduling.


Quotes and Bookings

  1. Quotes

Quotes provided through the Site, phone, or in person are based on the information you supply. Final pricing may vary depending on the actual condition of the vehicle upon inspection.

  1. Appointment Booking

Bookings must be confirmed through our designated channels. A deposit may be required to secure your appointment, as specified at the time of booking.

  1. Cancellation Policy

Cancellations or rescheduling must be made within the timeframe specified at the time of booking. Late cancellations or no-shows may result in forfeiture of your deposit or additional fees.


Customer Responsibilities

  1. Accurate Information

You are responsible for providing accurate and complete information about your vehicle and service needs. Misrepresentation may result in additional charges or refusal of service.

  1. Vehicle Condition

You must disclose any pre-existing damage, defects, or issues with your vehicle. We are not liable for damages arising from undisclosed conditions.

  1. Access and Preparation

    For mobile detailing, you must provide safe and legal access to the vehicle, including adequate parking and access to water and electricity (if required).

  2. Personal Items

    Please remove all personal belongings from the vehicle before your appointment. We are not responsible for lost, stolen, or damaged items left in the vehicle.


Service Limitations

  1. Weather and Conditions

Outdoor services may be affected by weather or environmental conditions. If services cannot be completed due to weather, we will reschedule at the earliest convenience.

  1. Service Completion

While we strive for excellence, certain stains, damage, or defects may not be fully removable. We will inform you of such limitations before proceeding.

  1. Third-Party Products

Some services may involve the use of third-party products or treatments. We are not liable for adverse effects resulting from the use of these products.


Payments and Refunds

  1. Payment Terms

    Payments are due at the time of service unless otherwise agreed upon. Accepted payment methods will be specified during booking.

  2. Refunds

    Refunds are not provided for completed services unless a mistake or issue was directly caused by our team. Any refund or credit is issued at our sole discretion.


Customer Acknowledgments

  1. Service Risks

You acknowledge that detailing services may involve risks, including minor scratches, product residue, or unintended outcomes due to the condition of the vehicle.

  1. Consent for Services

By booking a service, you consent to the use of cleaning and detailing products, tools, and techniques as required.


Privacy and Data Use

  1. Customer Information

    Any personal or vehicle information you provide will be used solely for booking, service delivery, and communication purposes. For more details, please see our Privacy Policy.


Limitation of Liability

To the fullest extent permitted by law, Detail Dawgs is not liable for:

  1. Pre-existing damage or defects in your vehicle.

  2. Loss, theft, or damage to personal items left in the vehicle.

  3. Delays or cancellations caused by factors beyond our control, including weather or unforeseen circumstances.

    Our liability for any claims related to the Services is limited to the amount paid for the specific service.


Indemnification

You agree to indemnify and hold Detail Dawgs harmless from any claims, damages, or liabilities arising from:

  1. Your failure to provide accurate information.

  2. Your failure to disclose pre-existing conditions of the vehicle.

  3. Your violation of these Terms.


Governing Law

These Terms are governed by and construed in accordance with the laws of Georgia. Any disputes arising from these Terms will be resolved in the courts of Georgia.


Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Detail Dawgs

Email: [email protected]


Consent

By submitting a form, booking a service, or engaging with our business, you acknowledge that you have read and agree to these Terms and Conditions.