Last Updated: January 22, 2025
Welcome to Detail Dawgs ("Company," "we," "our," or "us"). We are dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our website, detaildawgs.com, or related digital channels, including forms, media, mobile websites, or applications (collectively, the "Site"). Please read this Privacy Policy carefully. By accessing or using our Site, you consent to the practices described herein. If you do not agree with this Privacy Policy, please discontinue use of the Site.
We reserve the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting the revised version on the Site. Your continued use of the Site following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
Information We Collect
To provide our detailing services and enhance your experience, we may collect the following information:
Personal Information
Your name, phone number, email address, and other contact details provided when submitting an inquiry or booking an appointment.
Vehicle Information
Details about your vehicle, such as make, model, year, license plate (if applicable), and service preferences.
Service History
Records of past services, preferences, and completed appointments to personalize future interactions.
Technical Data
Information such as your IP address, browser type, and device details, collected automatically when you visit our website.
Feedback and Reviews
Comments or ratings you provide regarding your experience with our services.
How We Use Your Information
We use your information to ensure efficient service delivery and a seamless customer experience. Specific uses include:
Service Provision
To schedule and manage detailing appointments.
To provide quotes for services based on the information you submit.
Customer Support
To respond to inquiries, reschedule appointments, and handle requests.
Service Improvement
To analyze customer feedback and improve the quality of our offerings.
Promotional Communication
To send updates, special offers, and reminders about upcoming services (only with your consent).
Legal and Safety Compliance
To meet legal requirements, such as maintaining records for regulatory compliance.
How We Protect Your Information
We take your privacy seriously and implement safeguards to protect your personal information, including:
Encryption of sensitive data during transmission.
Secure storage systems for customer records.
Access controls to limit who can view your data.
Despite our efforts, no system is completely secure. We encourage you to take precautions, such as not sharing sensitive information over unsecured networks.
Legal Requirements
To comply with applicable laws, court orders, or law enforcement requests.
We will never sell your personal information to third parties.
Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device to help us understand how you interact with our website and customize content.
How Cookies Are Used:
To analyze website traffic and identify popular pages.
To remember your preferences for a more personalized experience.
Managing Cookies: You can adjust your browser settings to disable cookies if you prefer. Please note that some website features may be limited if cookies are disabled.
Data Retention
We retain your information only as long as necessary to:
Provide and improve our services.
Comply with legal and regulatory obligations.
Typically, we retain customer and vehicle information for up to 10 years after the last interaction unless otherwise required by law.
Your Privacy Rights
You have the right to:
Access and Review: Request a copy of the personal information we hold about you.
Correction: Correct inaccuracies in your information.
Deletion: Request the deletion of your data, subject to legal or operational requirements.
Marketing Preferences: Opt-out of receiving promotional communications.
To exercise these rights, contact us at [email protected].
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
Links to Other Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Detail Dawgs
Email: [email protected]
Consent
By using our website, submitting an inquiry, or booking an appointment, you acknowledge and consent to the terms outlined in this Privacy Policy.